Setup Sybase (SQL Anywhere) for storing call records

In this chapter you can learn how to configure the Ozeki Phone System to be able to store call records using a Sybase (SQL Anywhere) database server. You will be provided with the installation steps, the configuration details such as the database connection string, database connection type, and with the recommended database table layout.

To be able to store calling information to a Sybase (SQL Anywhere) database, you need to configure the Call reporter SQL API in the Ozeki Phone System in the following way.

During the configuration you should choose the following database connection type:

OleDb

You should use the next database connection string:

Provider=ASAProv.90;UID=MyUsername;PWD=MyPassword;DatabaseFile=DatabaseFileLocationOnYourComputer.db;
EngineName=Yourdbenginename;Start=YourDatabaseBinaryLocation.exe -c 32M;AutoStop=Yes

The database connection string have to be modified to match your database. You should use the IP address or the hostname of your database server. You need to provide your username and your password as well.

The connection string and the connection type should be entered on the Call Reporter SQL API configuration form.

specifying connection string for sybase database
Figure 1 - Specifying the connection string for the Sybase (SQL Anywhere) database

In the following figure you can see the SQL templates tab of the Call reporting API. Here, you need to provide the SQL queries that will store the main changes of the calls (e.g. when a call started, forwarded or finished).

specifying sql queries
Figure 2 - Specifying the SQL queries

After the Call Reporter SQL API has been configured in the Ozeki Phone System, the only thing left to do is to create the database tables for Call Reporter SQL API. We recommend you to use the following table layout: 


-- -----------------------------------------------------
-- Table `OzekiPBX`.`ozpbxcalls`
-- -----------------------------------------------------
CREATE TABLE `ozpbxcalls` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `starttime` datetime DEFAULT NULL,
  `source` varchar(150) DEFAULT NULL,
  `callerid` varchar(150) DEFAULT NULL,
  `dialed` varchar(150) DEFAULT NULL,
  `destination` varchar(150) DEFAULT NULL,
  `duration` int(10) DEFAULT NULL,
  `callstate` varchar(150) DEFAULT NULL,
  `recordurl` varchar(150) DEFAULT NULL,
  PRIMARY KEY (`id`)
) 

go 
commit work 
go

CREATE INDEX "ozpbxcallsindex" ON "ozpbxcalls" 
( 
	"SessionID" ASC 
)
 
go 
commit work 
go

If you have any questions or need assistance, please contact us at info@ozekiphone.com.

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