How to setup SMS Service in Ozeki XE
using Sierra Wireless Xtend GSM modem

The Sierra Wireless Xtend GSM modem can be used for setting up stable and seamless connection between the GSM network and the VoIP network. Once the SIM card is placed into the GSM modem, you are ready to send SMS from Ozeki Phone System XE to the GSM network.

We are going to use the following components:

• SIM card: it provides the telephone number. SIM cards are tied to a particular service provider and can only be used with a service plan from that provider. You can buy a SIM card at any shop of the service provider. You can find these shops at any shopping mall. Just ask the shop assistant for a "SIM only" subscription.
• Sierra Wireless Xtend modem: it is a programmable modem that accepts the SIM card. You can connect it to the PC with a data cable for sending/receiving SMS messages. You can order Sierra Wireless Xtend modem directly from Ozeki with delivery time of 2-3 weeks.
• Ozeki Phone System XE: it is the most advanced VoIP PBX for Windows operating system. It allows you to send SMS toward the GSM network with the help of Sierra Wireless Xtend modem. Download Ozeki Phone System XE

For sending SMS from Ozeki Phone System XE VoIP PBX over the GSM network, you will have to:

Step 1: Assemble Sierra modem Step 2: Install Sierra Wireless driver Step 3: Configure Ozeki Phone System XE Step 4: Setting up Dial plans Step 5: Send a test message

Step 1: Assemble Sierra Wireless Xtend modem

In order to connect the Sierra Wireless Xtend modem to a PC, you can use an USB cable and you can install a standard modem driver to allow communication between the computer and the GSM modem. Please follow the steps below to install and configure the Sierra Wireless Xtend modem with Ozeki Phone System XE.

In Figure 1 you can see the Sierra Wireless Xtend modem with its accessories. The two left cables are the DC Power Adapters, the next is the USB cable that ensures connection to the computer, the next device is the Sierra Wireless Xtend modem and finally the SIM card is in the right side of the picture.

Figure 1 - Sierra Wireless Xtend modem with its accessories

Connecting the DC Adapter and a SIM card to the modem

The Figure 2 shows the slot where the SIM card has to be plugged.

Figure 2 - Sierra Wireless Xtend modem SIM card slot (card out)

After you have inserted the SIM card into the slot you need to push it while a click is not listened (Figure 3).

Figure 3 - Sierra Wireless Xtend modem SIM card slot (card in)

The Figure 4 shows the cables that you need to connect to each other. These cables can be seen in the left side of Figure 1.

Figure 4 - Sierra Wireless Xtend modem DC connecting 1

After you have put the cables to each other, you need to connect the other side of the cable to the Sierra Wireless Xtend modem (Figure 5).

Figure 5 - Sierra Wireless Xtend modem DC connecting 2

If you have connected the modem to the plug, connect it to the computer with an USB cable. The Figure 6 shows the slots to which you need to connect the cable.

Figure 6 - Sierra Wireless Xtend modem USB cable connecting

After connecting the cable to the Sierra Wireless Xtend modem, you need to connect the same cable to the USB port of the computer (Figure 7).

Figure 7 - Sierra Wireless Xtend modem PC connecting

Step 2: Install Sierra Wireless driver

The next step is to download and install the proper driver of the Sierra Wireless Xtend modem. You can download it from the following link: Sierra Wireless Xtend modem driver.

If you have downloaded it, you need to open it and follow the instruction. If the installer offers you a newer version of the driver, accept and install it. During the installation you need to select items to be installed. First you need to select it, then agree the terms and click on the Install button (Figure 8).

Figure 8 - Agree the terms and conditions

At the end of the installation, restart your computer. Keep in mind that without restarting your computer, Ozeki Phone System XE will not be able to detect your GSM modem.

Step 3: Configure Ozeki Phone System XE

After the device driver is installed correctly, open a web browser, such as Google Chrome and login to the graphical user interface of Ozeki Phone System XE (Figure 9).

Figure 9 - Ozeki Phone System XE login page

Then click on the Install button in the Outside lines section (Figure 10).

Figure 10 - Add new outside line

On the following page, find the SMS Modem and Install it (Figure 11). This option allows you to use a mobile phone or wireless modem connected to the PC with a phone-to-PC data cable to send and receive SMS messages. The mobile phone or modem contains a SIM card, which you can buy from any GSM service provider.

Figure 11 - Install SMS Modem

On the next page you need to select the COM3 port and click on the Autodetect button (Figure 12). Now you need to wait until the connection is successful.

Figure 12 - Modem configuration form

You can customize the message processing capacity separately for each message sending component within the capacity of your software license. Here you can find a detailed guide about this and the message handling in Ozeki Phone System XE.

If the autodetection process was successful, click on the OK button, and your Ozeki Phone System XE is ready to send or receive SMS messages.

Step 4: Setting up Dial plans

If you would like to make and receive messages, you will need to set up routing rules for this purpose within the Dial plan panel. You can handle messages from all sources and destinations (for example: Email providers and SMS Modems). You can read more about call routing for messages here.

Step 5: Send a test message

You should test the success of the connection by sending a test message.
To do this, we have to enter the menu of our GSM Modem in Ozeki Phone System XE.

Figure 13 - Entering the GSM Modem menu

You can define message template types to any message handling outside line (Email provider, SMS modem, SMPP connection), the following link you can read more information about this feature. How to setup message templates in Ozeki Phone System XE.

Figure 14 - Messages block

Now, you should click on the Compose button. On the next screen you are able to send a message by providing a Phone number and writing a Message Data. After doing this, click on the Ok button, and the message will be sent.

Figure 15 - Compose new message form

You can get information about our test message in the GSM Modem Log:

Figure 16 - GSM Modem Log

Conclusion
Ozeki Phone System XE effectively supports GSM modem connectivity to be able to connect the GSM network with the VoIP network. For this purpose, Sierra Wireless Xtend modem is ideal because it ensures a seamless connection between the GSM and the VoIP network. If you have followed this guide step-by-step, you are able to setup Sierra Wireless Xtend modem, install its drivers, and connect it to Ozeki Phone System XE, then test it with a text message easily and fast.

If you have any questions or need assistance, please contact us at  info@ozekiphone.com

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