This article focuses on how you can connect Ozeki Phone System XE to your office devices. With this integration continuous synchronization will be available on all of the registered devices. You can read the benefits and options below.
The Ozeki Phone System XE ensures (Figure 1):
Figure 1 - Different office devices are connected to the Ozeki Phone System XE server (PBX)
Ozeki Phone System XE makes it possible to connect both hardware VoIP phones and softphones to the PBX. If you dial another VoIP phone the call will go through the Internet. In case you wish to call mobile phones or analog phones then the call will go via PSTN network.
A wide range of communication devices can be connected to the Ozeki Phone System XE due to its outstanding flexibility. One of its great advantages is that you will be able to connect your existing phone system to it. In other you do not need to eliminate your old phone system, but it can be eliminated into your new, advanced telephone system that is based on Ozeki Phone System XE.
Office devices that can be connected to the Ozeki Phone System XE
You can connect VoIP hardware phones to Ozeki Phone System XE easily. Using VoIP technology you can make VoIP calls between branch office devices that results in high savings. The essence of VoIP technology is that voice goes through an Internet protocol.
IP phones can be divided into two groups: hardware based SIP phones and software based SIP phones. The appearance and functions of hardware based SIP phones are similar to the standard analog phones. The difference is that SIP phones start and receive phone calls over the Internet instead of using the PSTN (public switched telephone network).
The software based SIP phone (softphone) is a telephone software installed on a computer. This software can be used as a telephone with the help of the computer’s speaker and microphone.
Further SIP phone types are the USB VoIP phones and analog phones connected to the IP PBX. The USB VoIP phones are connected to the USB port of a computer then with VoIP phone software they can be used as standard phones. Analog phones can be also connected to the IP PBXs.
With the help of Ozeki Phone System XE you can also connect analog phones to the PBX. For this purpose you need some special solutions.
Analog telephone lines use FXS and FXO ports. The FXS (Foreign Exchange Subscriber) interface is the port that provides the analog line to the user. So it is the plug connector on the wall that provides the dial tone, the electricity and the voltage that are necessary for ringing.
The FXO (Foreign Exchange Office) interface is the port that receives the analog lines. This is the plug connector on a telephone or on a fax machine. It can display "On-hook/off-hook". The FXO and FXS are always in pairs.
The analog phones can be connected to the Internet with the use of an adapter. The adapter will synchronize two or more different technical devices.
With the help of the so-called ATA adapter (Analogue Telephone Adapter) the analog phones can be connected to the IP PBX. It is necessary to connect the Internet and the telephone to the adapter. As the ATA handles the communication with the VoIP server directly, there is no need to run a software.
With this solution the Ozeki Phone System XE can handle the analog phone as a VoIP phone.
Using ATA adapter you can connect a fax machine to the Ozeki Phone System XE, as well. In this way the Ozeki IP PBX can be used as a fax server, too. (You can find more information on connection, on FXS and FXO ports and on ATA adapter in the previous paragraph).
With this solution you can send and receive fax via your computer easily and quickly. An employee, who is out of the office, can also send/receive fax with the help of a PC or laptop over the corporate network. The system stores all faxes as digital files on the user’s computer. Using Ozeki Phone System XE solution you do not need to purchase further modem, fax card or telephone line. So Ozeki Phone System XE will save you time and it will increase the efficiency of your company.
PC is one of the most important parts in office communication. The software phone gains more and more roles mainly among those workers who spend much time in front of their computers. It is often more efficient than communication via e-mail. The Ozeki Phone System XE offers you two software phone solutions: softphone and webphone.
The softphone is a software based SIP phone. The basis of it is the phone software installed on a computer that makes/receives calls over the Internet. You do not need any hardware devices for a softphone except a headset. The display and the buttons will appear on your monitor.
After you integrated a softphone into your website, it is possible to call other softphones or even analog phones and mobile phones from your softphone over the Internet. Communication between two softphones (PC-to-PC) is usually free of charge, while for other services you need to pay a fee for the service provider (PC-to-phone or phone-to-PC).
The softphone can also be connected to Ozeki Phone System XE via LAN network (Local Area Network). In this case the softphone will work through a connected hardware based phone. It means that the softphone will control and dial via this hardware device.
The VoIP softphone guarantees interactive communication via a computer. You can find a dial panel and a display on the graphical user interface of the softphone that will display the caller and callee IDs. Other call related information can also be seen, for example: the call duration, the detailed ID of the caller, etc. The built-in phone book provides really quick and fast dial. The softphone ensures the original phone services (line hold, line forward, mute etc.) and offers other new functions (presence function, video call, etc.).
Besides the mentioned features the software contains many advanced functions due to its computer based structure. It can be integrated into chat or instant messaging programs and the video conference call is available, as well.
The webphone is a phone that is embedded into a webpage. The basis of it is a telephone software installed on a computer and you can handle telephone calls via a webpage. The essence of this technology is that the microphone and speaker of the website visitor can be used for making calls via the web browser. It can work on several communication devices as the most laptops, tablets, smart phones and PCs have embedded speaker and camera.
After you have installed the Ozeki Phone System XE on your computer the webphone will be ready to use. You do not need any further settings.
The greatest advantage of a web embedded phone is that your partner can contact you quickly and free of charge via your corporate website. It is possible to integrate a fully featured webphone that has similar functions to standard phone devices; or you can also add a click-to-call button to your website. The click-to-call is assigned to one phone number, so when a website visitor clicks the button, the assigned telephone will ring. That is so simple but effective. Live chat functionality is available, as well.
Webphone offers great opportunities for any kind of companies and organizations. Learn more about these amazing options: Detailed information on the advantages of webphone
Synchronizing the telephone systems of branch offices
Using VoIP technology you can synchronize the telephone systems of two or more branch offices. In this way communication between offices will be free.
So the Ozeki Phone System XE guarantees reliable operation for all of your PBXs. The whole system will not stop working if one of the PBXs fails because another PBX can easily take over its tasks.
Any kind of communication devices can be connected to the Ozeki Phone System XE. With the help of ATA adapter you can connect analog phones and fax machines into the telephone system beside IP devices. The Ozeki Phone System XE offers you two software based phone solutions: a softphone and a webphone. Setup a new PBX or connect your existing phone system to Ozeki Phone System XE PBX in order to achieve high efficiency and reliable operation.
If you have any questions or comments please do not hesitate to contact us at firstname.lastname@example.org
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