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This guide explains how to setup an Appointment Reminder in your PBX using an OzML script. Study the following OzML script that enables to get an automated call/SMS/e-mail on your phone if you have a meeting. The other participant will also be notified about your confirmation/rejection.
<Response> <UserInput Timeout="5" Repeat="true"> <InitialCommands> <Speak>Hello, you have a new appointment in London Hotel at 2 PM</Speak> <Speak>If you go to the appointment please press 1.</Speak> </InitialCommands> <Inputs> <Input Key="1"> <Speak> You have confirmed the participation. Your appointment will be in London Hotel at 2 PM. A confirmation message has been sent to the other participants in SMS and e-mail. </Speak> <SendSms Recipient="+443655184651"> X.Y. have confirmed to go to the appointment. </SendSms> <SendEmail Recipient="email@example.com"> X.Y. have confirmed to go to the appointment. </SendEmail> </Input> </Inputs> </UserInput> </Response>
This speaks the 2 sentences between the
By pressing 1 you will hear 3 sentences that you have confirmed the participation and an SMS will be sent to 443655184651 containing: "X.Y. have confirmed to go to the appointment". You can send an sms by using the command Ozeki Phone System XE OzML language <SendSms> command. In this example, we set Recipient which is the destination phone number and we added the text message. Very similar to that the <SenEmail> command. We added the destination address of the e-mail and the e-mail text to send. So you have confirmed to go to the appointment with sending an SMS and an e-mail to the other participants.
You can find more command descriptions and more things to know about the OzML language on our OzML reference book page.
Option 1: Use your database
Insert the OZML script into a database table, along with a phone number and a time to call. Ozeki Phone System XE will pick up the script and execute it at the right time. Learn more...
Option 2: Use your webserver
With OzML HTTP you have possibility to create calls automatically with sending requests to Ozeki Phone System XE. To do that, you can make a simple application, that will handle your appointments, and send the requests. Learn more...
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