|Ismerje meg, hogyan tudja beállítani és használni a legkorszerűbb mobil, VoIP, SMS és web funkciókat.|
Ozeki Phone System XE offers the ability to use VoIP services in your own application. You can use it to create an autodialer, a custom softphone or a webphone, for example. To get started, you need to connect it to a PBX first. In this guide you can read about how you can connect Ozeki Phone System XE to the one of the most powerful PBX application, Cisco Unified Communications Manager.
If you or your corporation already have an operative PBX but you would like to use the
useful and particular features of the Ozeki Phone System XE you can easily connect them
by using the Ozeki Phone System XE VoIP service provider. It is also useful when you want
to connect your system to an outer service to make and accept calls by using outside lines.
It could be very effective to use the features of the Ozeki Phone System XE like the sending and receiving SMS messages besides VoIP calls and services and you can use the benefits of the Webphone of Ozeki. By connecting a webphone to your PBX you can make it possible for your customers to reach your support staff easily. Any web browser is capable of handling microphones and web cameras, making voice and video chat become available. And the visitors of your website can call your corporation for free because they can connect to your phone system.
Cisco Systems is one of the industry-leading solution providers nowadays. They provide networking and voice solutions and services. Their former PBX application, named Cisco Call Manager evolved and extended into an industry standard communication server. Cisco Call Manager became Cisco Unified Communications Manager, and its main innovation is the ability to integrate video support in voice communication.
Ozeki Phone System XE utilizes the advantages of VoIP technology, which allows you to make phone calls over your existing network infrastructure. You can connect Ozeki Phone System XE to Cisco Unified Communications Manager to build your own application with voice support.
In this guide you can learn about how to connect Ozeki Phone System XE to your Cisco Unified Communications Manager and how to start your calls and build your own application.
If you follow the steps of the configuration guide below, you will have a system which is connected to Cisco Unified Communications Manager. The system will work as follows:
Before you start, it is assumed that you have already set up your Communications Manager in your environment. First, you need to set up a Phone Security Profile. Then you need to create a Phone and a Directory Number for the phone. After these, you need to create an End User and assign the Phone for this user. Then Ozeki Phone System XE can use this created user to connect to Cisco Unified Communications Manager and to make phone calls. Figure 1 demonstrates the process.
Figure 1 - Connection with Cisco Unified Communications Manager
After the setup, your system will work as follows:
Before you start to configure this solution it is assumed that you have already installed your Cisco Unified Communications Manager, and downloaded Ozeki Phone System XE installer from the download page.
Connect your 3rd party PBX with Ozeki Phone System XE.
The computer where you install PBX will be a virtual machine or a computer.
Start with a simple installation to co-operate with Ozeki Phone System XE.
Follow the installation guide at Cisco UCM wizard. Use the disk which you downloaded for 3rd party PBX.
When the isntaller asks you to change the MTU size from default click on
If you don't want to use DHCP click on 'No', so you can set the IP address manually.
Host Name: name of the PBX
IP Address: 192.168.91.89
IP Mask: 255.255.255.0
GW Address: 192.168.1.1
Configure the administrator login: set the ID, password and confirm it. After it, fill the certificate information. When the wizard asks you, if this is the first node in the cluster click 'Yes'. Set the NTP server. Enter then confirm the security password. Set the administrator, then finish the installation. After that you can start to configure the SIP account for Ozeki Phone System XE connection.
In order to begin the configuration of Cisco Unified Communications Manager, you need to log into its web interface. In this example, it has the following IP address: 192.168.91.89This case, the URL of its web interface will be: https://192.168.91.89/ccmadmin/showHome.do
Open a web browser, navigate to its web interface, and login as Administrator (Figure 2).
Figure 2 - Login as administrator
Once logged in, you need to enable Digest Authentication for SIP devices. To do so, I will setup a new Phone Security Profile. Click on the System menu, open the Security sub-menu and select Phone Security Profile (Figure 3).
Figure 3 - Select Phone Security Profile
There are several pre-defined security profiles in Cisco Unified Communications Manager 8. In order to create a new one, click on the Add New button at the toolbar (Figure 4).
Figure 4 - Add new security profile
Set the Phone Security Profile Type to Third-party SIP Device (Basic) and click on Next (Figure 5).
Figure 5 - Third party SIP profile
Provide a Name and a Description for this profile, e.g.: "Third-party SIP Device Basic - Digest Authentication". It is important to check the Enable Digest Authentication checkbox and click on Save (Figure 6).
Figure 6 - Enable Digest Authentication for the profile
Now create a new user in Cisco Unified Communications Manager. For this, click on End User entry at the User Management menu (Figure 7).
Figure 7 - Click on End User
Create a new user by clicking on the Add New button (Figure 8).
Figure 8 - Add new user
Now enter the necessary information into the respective fields to create new user. User ID and Digest Credentials will be needed for Ozeki Phone System XE to establish the registration. Once it is done, click on Save (Figure 9).
Figure 9 - User ID and Digest Credentials will be needed for Ozeki Phone System XE
After the user is created, create a new phone device. Click on Phone in the Device menu (Figure 10).
Figure 10 - Create new phone device
Click on Add New at the Phone List screen (Figure 11).
Figure 11 - Add new phone
Figure 12 - Create a third-party SIP phone
Set the fields according to the follows (Figure 13):
Figure 13 - User settings
Scroll down to the bottom of the page and specify the protocol information (Figure 14):
Figure 14 - Protocol settings
After the phone is created, the Phone Configuration page will show up. On this page you can see that there is no Directory Number set for this phone. Click on Line  - Add new DN to create a directory number (Figure 15).
Figure 15 - Add new directory number
Provide a directory number, e.g.: 6001 and click on Save (Figure 16).
Figure 16 - Enter a directory number
Figure 17 - Click on End User
Click on Find to search for the created user (Figure 18).
Figure 18 - Click on Find
Once the user is found, click on the user name to view its details (Figure 19).
Figure 19 - Click on the user's name
Scroll down the End User Configuration page and find the Device Information section. By default, no device is associated to this user. To associate a device to this user, click on Device Association (Figure 20).
Figure 20 - Device Association
You will get to the User Device Association page. Click on Find to search for the created device (Figure 21).
Figure 21 - Find the created device
Select the previously created device by clicking on the checkbox before its device name and click on Save Selected/Changes (Figure 22)
Figure 22 - Save associated device
Now you need to go back to the user settings page. At the related links section you can choose which page you want to jump to. Select the Back to User option to step back to the user's settings and click on Go (Figure 23).
Figure 23 - Go back to User settings
At the End User Configuration page you can see the assigned device name at the Controlled Devices list. Click on Save to save the settings (Figure 24).
Figure 24 - Controlled Device
Now the configuration of Cisco Unified Communications Manager is done and you can start to configure Ozeki Phone System XE.
It is assumed that you have already downloaded Ozeki Phone System XE and installed it into you computer.
You will need to login to the Ozeki Phone System XE and install a VoIP provider. At the VoIP provider installation section you can set General, Network and Call options and you can select the audio and the video codecs of the calls.
You can reach the configuration of the VoIP service provider on the How to connect to VoIP service providers page.
If you have any questions or need assistance, please contact us at firstname.lastname@example.org
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