The BlindTransfer command blind transfers the other party of the
API extension call to a target number.
<BlindTransfer> command example usage:
It is commonly used when the IVR can't answer the customer query, so the customer is transfered to the helpdesk staff.
It also has a great usage when making a callback request.
At a callback request the customer sends his phone number to the company. The phone rings on the company's side, a member of the support staff picks it up and he/she gets blind transfered to
int value, e.g. 1001
The phone number you want to transfer the party member to.
OzML simple example:
The caller will be blind transferred to extension number 1001.
1st this sentence is read by the speach engine: "You will be blind transfered to 1001 in 5 seconds." Then it waits for 5 seconds, then the blind transfer is initiated.
If the blind transfer was unsuccessfull this is read by the speach engine: "Sorry, but blind transfer failed to extension 1001."
<Speak>You will be blind transfered to 1001 in 5 seconds.</Speak>
<Speak>Sorry, but blind transfer failed to extension 1001.</Speak>