Get the most out of your call center and make it more effective with Ozeki Phone System XE

Find out how to increase the efficiency of your call center with the Windows-based Ozeki Phone System XE. This video provides some useful tips on how to improve your whole customer service system by using the professional call management features of the PBX. By studying the video, you can get to know how to boost your communication system by using such call management options as call queuing, ring groups, call recording, voicemail service, SMS messaging and many additional VoIP functionalities.

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Dig deeper!
After watching the video you may be interested in the following topics...

• Call management features:
  How to setup call queue
  How to setup a ring group
  How to setup a conference room
  How to setup call recording
  How to setup call routing
  How to setup an IVR (Interactive Voice Response) menu system
  How to setup voicemail service
• SMS and e-mail messaging:
  How to setup SMS messaging
  How to setup e-mail messaging
• Connecting telephones:
  How to connect VoIP phones, analog phones and softphones to Ozeki Phone System XE
  How to connect your smartphone or tablet to Ozeki Phone System XE
  How to add a Webphone to your website
• Security
  How to set up the system security by using the IP Blacklist and the Security incidents options