How to setup an echo/sound test in Ozeki Phone System XE

The echo/sound test is an Ozeki Phone System XE extension capable of showing whether the phone connected to the PBX is working or not. It can also show you if the PBX is working. After creating an echo/sound test, it will receive a phone number. When you call that phone number, the echo/sound test service will be on the other end of the line. It can repeat your voice with a 'Direct echo' or a 'Record and play' function.

Learn how setup an echo/sound test on Ozeki Phone System XE:

Step 1: Install an echo/sound extension

First of all login to the Ozeki Phone System XE using your username and password (Figure 1).

Figure 1 - Ozeki Phone System XE login screen

Since the echo/sound test is an extension you need to add it. On the right side of the screen you will see a green box called Extensions. Click 'Add' (Figure 2).

Figure 2 - Extensions box

On the right half of the screen click on the 'Install' button next to the Echo/sound test label (Figure 3).

Figure 3 - Install new extension

Step 2: Configure the echo/sound extension

You can determine on which number should the echo/sound test be available. You can also decide whether you wish to opt for 'Record and play' or 'Direct echo' (Figure 4).

• If you select for Direct echo, you will be able to listen to your own voice as you speak into the microphone. This way you can check the quality of the call and that of the connection.


• If you choose the Record and play option, when you speak into the microphone, it will be recorded. Then, you can listen to this recording to check its quality. After selecting the Record and play option, you will have access to Greeting message, Bye message and Duration settings. With these, you can determine what kind of text should be read before and after the given recording you made using the Text to Speech engine. You can even decide on the length of the recording using the Duration settings.

Figure 4 - Echo/sound test settings

Step 3: Setting up Dial plans

By default, every extension can call every other extension. You can read more about the supported ones here.
If you would like to change the default settings, or you would like to handle outgoing and incoming calls from outside lines, you will need to set up dial plans for that, for example:

• if you would like to call telephones in PSTN or GSM networks, you need to set up Standard connections within the Outside lines panel, and you also need to set Outbound routing rules within the Dial plan panel (since the called party is not on the list of Standard extensions in the PBX).
  
• it is also possible that there are incoming calls from the PSTN or GSM networks. In these cases, you need to add Inbound routing rules to forward them to any of the extensions.
  
• if a call is not answered by the destination and you wish to forward that to an another extension (for example to a Voicemail), you need to add new Missed call rules.
  
• to send and receive SMS messages, you need to add new Message routing rules.

You can read more about dial plans and call routing rules here.

Conclusion
Now your echo sound extension is up and running. If you follow this guide step-by-step, you will be able to check your connection and the quality of the phone line plain and simple.

If you have any questions or need assistance, please contact us at  info@ozekiphone.com

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