How to setup an echo/sound test in Ozeki Phone System

The echo/sound test is an Ozeki Phone System extension capable of showing whether the phone connected to the PBX is working or not. It can also show you if the PBX is working. After creating an echo/sound test, it will receive a phone number. When you call that phone number, the echo/sound test service will be on the other end of the line. It can repeat your voice with a 'Direct echo' or a 'Record and play' function.

Learn how setup an echo/sound test on Ozeki Phone System:

Step 1: Install an echo/sound extension

First of all login to the Ozeki Phone System using your username and password (Figure 1).

ozeki phone system login screen
Figure 1 - Ozeki Phone System login screen

Since the echo/sound is an extension you need to add it. On the top of the screen click ’Create new Extension’. Now, the Extensions panel can be seen. Find the Service extension in the Extension Details section then click on it (Figure 2).

extension box
Figure 2 - Extensions box

Then, at the next window, you will see all the extensions. Since you would like to create a Echo test, you need to select this option on the right hand side of the screen by clicking on the 'Echo test' button (Figure 3).

install new extension
Figure 3 - Install new extension

Step 2: Configure the echo/sound extension

You can determine on which number should the echo/sound test be available. You can also decide whether you wish to opt for 'Record and play' or 'Direct echo' (Figure 4).

  • If you select for Direct echo, you will be able to listen to your own voice as you speak into the microphone. This way you can check the quality of the call and that of the connection.

  • If you choose the Record and play option, when you speak into the microphone, it will be recorded. Then, you can listen to this recording to check its quality. After selecting the Record and play option, you will have access to Greeting message, Bye message and Duration settings. With these, you can determine what kind of text should be read before and after the given recording you made using the Text to Speech engine. You can even decide on the length of the recording using the Duration settings.

echo and sound test settings
Figure 4 - Echo/sound test settings

Conclusion
Now your echo sound extension is up and running. If you follow this guide step-by-step, you will be able to check your connection and the quality of the phone line plain and simple.

If you have any questions or need assistance, please contact us at  info@ozekiphone.com

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