If you would like to connect a VoIP phone to Ozeki Phone System XE, you need to install a new SIP Extension for the VoIP Phone. Any SIP based VoIP phone, such as desktop phone, software based phone or a smart phone with SIP application, can be connected to Ozeki Phone System XE through a SIP Extension. In this guide you will see how to install a new SIP extension and how to configure it.

Firstly, you need to install the Ozeki Phone System XE. When the installation is complete, open it.

After that, the login screen will appear, and you will be asked to provide the username and password given during the installation. After you have provided the login data, click on the Login button (Figure 1).

Figure 1 - Login screen

In the main page of the Ozeki Phone System XE, click on the Install new button at the Extensions panel (Figure 2).

Figure 2 - Ozeki Phone System XE home screen

Now, the Extensions panel can be seen. Find the SIP extension in the Standard Extensions section then click on the Install button (Figure 3).

Figure 3 - Install a SIP extension

Under the Configuration form of the SIP Extension, you need to specify the SIP account details of this extension. A SIP telephone, SIP softphone or SIP client software can connect to the Ozeki Phone System XE using the following information (Figure 4):

Phone number: This is the phone number of the connected VoIP phone. Other phones need to dial this phone number to call this VoIP phone.
Authentication name: This name needs to be given when you connect a VoIP phone to Ozeki Phone System XE.
Password: This name needs to be also given if you connect a phone to the PBX.
User: You can assign a user and the SIP Extension together. You can find information about users here.

Figure 4 - The configuration panel of the SIP extension

Now, save the configuration by clicking on Ok button. Under the Details menu you can get further information about this SIP extension (Figure 5).

In the Account Details section you can see the data you need to provide in your VoIP phones to connect it to the PBX.
In the Optional Connection Details section you can get further information about connection details, such as Domain server address, Domain server port, Signaling protocol, Transport protocol etc.
In the Optional parameters for firewall section you can see what you need to setup in your VoIP phone in case of it is behind a firewall.
In the Optional parameters for outbound proxy section you can see other information, such as Outbound proxy mode, Outbound Proxy server address, Outbound Proxy server port or Network protocol.

This can be sent via e-mail if you click on Send in an e-mail button. Here you can specify the destination e-mail address. To send an e-mail with Ozeki Phone System XE, you need to install a new SMTP Service Provider connection, and setup a Messages routing rule. If you would like to print it, click on Printer-friendly version button.

Figure 5 - SIP Extension Details

Under the Log menu you can get different information related to this SIP extension. For example, you can be informed about VoIP phone registration, incoming or outgoing calls or errors.

Figure 6 - Log menu

Under the Dialplan rules menu you can add dial plans.

By default, every extension can call every other extension. You can read more about the supported ones here.
If you would like to change the default settings, or you would like to handle outgoing and incoming calls from outside lines, you will need to set up dial plans for that, for example:

if you would like to call telephones in PSTN or GSM networks, you need to set up Standard connections within the Outside lines panel, and you also need to set Outbound routing rules within the Dial plan panel (since the called party is not on the list of Standard extensions in the PBX).
it is also possible that there are incoming calls from the PSTN or GSM networks. In these cases, you need to add Inbound routing rules to forward them to any of the extensions.
if a call is not answered by the destination and you wish to forward that to an another extension (for example to a Voicemail), you need to add new Missed call rules.
to send and receive SMS messages, you need to add new Message routing rules.

You can read more about dial plans and call routing rules here.

Figure 7 - Dial plan menu

Clicking on the Disable button you can disable an extension. If a SIP extension is disabled, VoIP phones cannot register to the PBX using the disabled SIP account data. Below the Disable button, you can delete the SIP extension by clicking on the Uninstall button.

Figure 8 - Disable/Enable and Uninstall

In the left side of the web page, there is an Activity table. here you can see the following information:

Figure 9 - Activity

Status: It indicates whether the extension is registered or not.
Calls: It shows the active calls of the extension.
History: It shows the number of ended calls, and the time of the last call.
User: It shows the type of the user.
Client: It shows the name of the connected VoIP Phone, the IP address of the phone and there is a link where you can configure the IP phone if it has a web gui.

If you have any questions or need assistance, please contact us at info@ozekiphone.com

Dig deeper!

How to connect an Android smart phone to Ozeki Phone System XE: How to setup a mobile extension on Android
How to connect an iPhone to Ozeki Phone System XE: How to setup a mobile extension on iPhone
How to connect a Windows Phone to Ozeki Phone System XE: How to setup a mobile extension on Windows Phone
How to connect a desktop VoIP phone to Ozeki Phone System XE: How to setup a VoIP desktop phone
How to connect a software based VoIP phone to Ozeki Phone System XE: How to setup a softphone on a PC
How to connect an Analog Phone to Ozeki Phone System XE: How to setup an analog phone using ATA (Analog Telephone Adapter)
How to connect Ozeki softphone to Ozeki Phone System XE: How to setup Ozeki XD Phone

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