|Ismerje meg, hogyan tudja beállítani és használni a legkorszerűbb mobil, VoIP, SMS és web funkciókat.|
Ozeki Call Recorder is a professional call recording software application which can be used to record phone conversations on multiple phone lines simultaneously. By using this software you can efficiently monitor and evaluate the performance and the quality of the whole call center or just a particular agent.
This is an example project for Ozeki Phone System XE. It comes with a fully
functional installer that will install the ready to use application to your
Windows PC. You may also download and modify the source code and distribute
the modified version freely.
The project uses the Ozeki VoIP .Net API.
Figure 1 - Ozeki Call RecorderQuick Start Tips
Ozeki Call Recorder allows you to select then record one or more calls. Firstly, you can see in the GUI all of your registered standard outside lines (VoIP service provider, ISDN phone line, PSTN device) and all of your registered extensions (i.e. SIP extensions or mobile clients). You can specify which entity's calls will be recorded.
Ozeki Call Recorder can be used effectively for...
Ozeki Call Recorder is a great solution for either for-profit or non-profit organizations where telephone communication has crucial importance. This software enables you to control the call center agents' work by recording their phone conversations then evaluate their efficiency. You can give feedback for your employee in order to stimulate them for more satisfactory performance.Quality management objectives:
|High level of scalability - it can record simultaneously as many calls as the PBX allows||✔|
|Record VoIP and PSTN calls as well||✔|
|Find and play recording quickly and easily in chrocological order per entity||✔|
|Save recordings as wav or mp3 files||✔|
|Call recording concerning to a particular extension or a particular type of connection's all calls||✔|
What is needed
Download Ozeki Call Recorder example program absolutely free
|Download Installer||Download Source Code|