What is a Voicemail System?

Voicemail is a telephone message system, that is used to digitalize analog voice signals and store them on a central computer. Users can receive this message if they login to a server or when the messages are forwarded to another voice mailbox. Auto attendant services can also be included in the Voicemail system, which means that a previously recorded message guides the caller to the appropriate person or mailbox. In VoIP service plans, Voicemail is usually free.

Voicemail system is a central system that is used for sending, storing and retrieving messages in business world. Voicemail systems make telephone systems more flexible and effective by making it available for the information and messages to flow between users even when one of them is not present at that time.

How does a Voicemail system work?

In a normal case, each extension in a phone system is connected to a voice mailbox, so when the number is called and the line can not answer or is busy, the caller listens to a message that was previously recorded by the user. This message can give the instruction to the caller to leave a voice message or give other options such as being transmitted to another extension. Voicemail systems provide notifications for users in cases of incoming new voice messages. The most modern Voicemail systems provide more options to the users to get their Voicemails listened. These are available on computers, mobile phones, landlines, and smartphones, having run SIP client.

In business, Voicemail system is essential to maintain the seamless and effective flow of internal and external communication.

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