How to upgrade your Ozeki Phone System XE

This guide demonstrates how you can upgrade the Ozeki Phone System XE software manually. Upgrading refers to the process of going from an earlier version of the PBX to the latest version. Manual upgrade can be used if the automatic upgrade is not available for any reason.

As the first step in the upgrade process, you need to copy your current installation of the Ozeki Phone System XE. In this way, you can make sure that all your configurations will be available after you have upgraded to the latest version. For this purpose, open the C:Program FilesOzeki directory, select the Ozeki Phone System XE subdirectory, then press Ctrl+C. Then press Ctrl+V in another directory in which you wish to backup your configuration (Figure 1).

Figure 1 – Backup configuration of Ozeki Phone System XE

Now you need to uninstall the current installation of the Ozeki Phone System XE. For uninstallation, please go to the Windows Control panel. Click on Remove on the Ozeki Phone System XE entry in the Add/remove programs group (Figure 2).

Figure 2 – Remove Ozeki Phone System XE

As the next step, you need to delete the original directory of Ozeki Phone System XE. This way, you can ensure a clean re-installation. Ozeki Phone System XE is originally installed in the C:Program FilesOzeki directory. The uninstaller leaves your configuration in place by default.

Figure 3 – Delete the original Ozeki Phone System XE directory

Now you can start to re-install your system. Please make sure that you have downloaded the latest version of Ozeki Phone System XE from the download page. Once it is downloaded, the installation wizard is launched and you can follow the steps of the standard installation process. You can find help about the installation process on the Installation steps page.

In order to use your earlier configurations, you need to copy the configuration files from the backup directory. Then simply paste them into the new installation directory of the Ozeki Phone System XE. Overwrite the files, if Windows prompts for it (Figure 4).

Figure 4 – Copy the backup configuration

Finally, it is recommended to restart the Ozeki Phone System XE service and/or your computer to make sure the updated configuration is loaded.

Helpful pages to get started with PBX:

• How to connect telephones to the Ozeki Phone System XE?
• Connect the Ozeki Phone System XE to a telephone network!
• Connect your smartphone to the Ozeki Phone System XE!
• How to setup SMS messaging with the Ozeki Phone System XE?
• How to setup VoIP provider connectivity?

For more information please contact us at info@ozekiphone.com