Ozeki Phone System XE provides excellent technology that allows to migrate all your
configurations from your existing corporate phone system. This way, you can simply
switch to the more advanced Ozeki Phone System XE VoIP PBX without the need of re-configure
your whole system. This guide demonstrates how to export configurations from your old 3CX Phone System
and how you can import these settings into Ozeki Phone System XE.
In order to export your configurations from your existing phone system, please
follow these steps:
Go to the Backup and Restore utility in 3CX Phone System. It can be used to create
a complete backup of the 3CX Phone System configuration data to a file.
To backup configurations, run Backup and Restore utility located in the
3CX Phone System Program group on the machine, to which 3CX Phone System is installed.
(Figure 1)
Figure 1 - Import configuration from old telephone system
3CX Backup and Restore utility creates a backup file that
you can use to migrate your 3CX Phone System configurations into Ozeki Phone System XE.
First, you need to start Ozeki Phone System XE and login via the web GUI. Click on Import in the File
menu. A new tab will come up where you can specify the path for the backup data you have created with the
3CX Backup and Restore utility. Click on OK and Ozeki Phone System XE will
process the configuration data.
If any problems occur while reading the
backup file, a message box will come up with the error details.
When the migration procedure is finished, Ozeki Phone System XE
prompts for a service restart. This is necessary to have all the new configuration
data initialized. After Ozeki Phone System XE
restarts you can use it with all the configurations you have made in your old phone
system effectively.
Please note, that if you have two (or more) phone systems with the
same configuration (e.g. same extensions) then it can
cause problems in your company's communication - especially if both of them are running
on the same machine. When you are migrating configuration from one phone system to
another, it is recommended to uninstall the old phone system.