VoIP tutorial

In the following article you can read about VoIP (Voice over Internet Protocol) that is an innovative tool in communication. VoIP offers a fast, reliable and high quality service that you can turn to your company's advantage and profit from its features.

what is voip
Figure 1 - What is VoIP?

The explanation of some definitions is needed before you read about VoIP.

  • A protocol is a standard that allows endpoints of communication to exchange data.

  • Internet Protocol (IP) is a standard for data transmission from one endpoint to another one.

  • VoIP is protocol that transmits phone calls over the Internet. One of its main advantage is that VoIP technology helps to reduce the expenses of the company since the phone calls are transmitted through a data network.

How VoIP Technology Works

VoIP technology enables the conversion of analog voice calls into digitised data packets. The digitised data is transmitted like other data (e.g. e-mail) through IP. With the help of VoIP you are able to call both landline and mobile phones and computer to computer communication is also possible with a headset and a speaker. You are also able to make and receive VoIP calls with a landline phone with the help of an adapter attached to your network.

Features of VoIP

With VoIP you can improve the productivity and collaboration within a company if the employees are able to communicate easily over the phone without charges. The technology provides many useful functionalities like call forward, call waiting, voicemail, caller ID, 3-way calling, etc, sending multimedia data, etc. The Internet offers even more functionalities for VoIP phones that they can integrate with such as video calling, video conferencing, data exchange, managing address books and also giving information on the availability of an endpoint.

VoIP Flexibility

VoIP can transmit one or even more phone calls through one connection. It offers encryption and authentication for securing phone calls but this option cannot be used with regular phone calls. VoIP can also connect with different tools such as mobile and desktop devices.

Equipment Needed for VoIP Service

First of all you need a fast, stable broadband Internet connection. Furthermore, a computer, a VoIP phone or a standard telephone with an adapter is required. If you are considering to call a person with a regular telephone, it will need only a telephone, nothing else.

Ozeki Phone System provides an outstanding possibility to discover and exploit all the features and functionalities that VoIP offers. It is a great option as a VoIP system in businesses because Ozeki Phone System is a VoIP PBX system. It is easy to use, easy to manage with a GUI (Graphical User Interface) and it is an advanced tool to replace your old PBX systems.

Read the following articles to get more information on VoIP:

If you have become interested, please watch our video:

VoIP tutorial (Video tutorial)

More information