Benefits of an IP PBX

You can see a list below with the benefits of an IP PBX VoIP Phone System:

Easy installation and configuration:

The IP PBX is a software program that runs on a computer and makes ise of the advanced power of computers, the user interface of the operating system, and the functions of the Windows system. Anybody, who knows computer systems and Windows system well, can install and configure the PBX. In most cases a traditional phone system needs a trained installer who was trained to handle that particular system.

Easy handling due to the Web-based configuration interface:

A VoIP telephone system has a web-based configuration interface that makes it available to maintain and to configure the phone system easily. The interface of traditional phone systems is often difficult to use, and is often designed in a way that only a trained person can use it efficiently.

Reduction of call costs:

Basically, reduction of the costs can be reached during the use of the VoIP provider in cases of long distance or international calls. Each offices and branches can easily be connected and free calls can be initiated between them via Internet.

There is no need for telephone wiring- Use computer network:

An IP phone system makes it possible to connect hardware IP phones directly to a standard network connector (that can share it with the computer next to it). Software phones can also be installed directly on the computer. It results that there is no need to install and maintain separate wiring network for the phone system and it provides much more flexibility during the addition of users and extensions. In case of moving to a new office where there is no installed wiring phone system, costs could be reduced significantly by installing computer network.

No vendor lock!

The VoIP phone systems are based on open SIP standard-most of them uses the SIP protocol to handle calls. It means that you can use almost any kind of SIP VoIP phone or hardware with a VoIP gateway, that supports SIP protocol. In contrast, traditional phone systems need their own phones from the producer for the advanced features, or the traditional extensions to add services.

Scalable:

Traditional systems can easily be outgrown. In case of adding more phones or extensions, there is often a need for an expensive hardware improvement, in some cases, completely new phone system. However, several phone lines and extensions can easily be handled by a VoIP phone system with an average computer. Expand your network by adding more phones to it!

Better customer support and productivity!

Since calls are computer-based, developers can connect them to the business applications easier. For example, it is possible to record the inbound and outbound calls automatically, and to initiate calls directly from the own CRM system with just a click, so time can be saved on typing the phone numbers.

Easier use of software based phones:

It is often difficult to use the features of phone systems, for example, conference calls on traditional phones. However, with softwarebased SIP phone systems every feature can easily be executed from a user friendly Windows GUI.

More features, higher standards:

Since the VoIP phone system is software based, the process became really popular among developers to add and develop own services to it. Because of this most VoIP phone system come with rich service set that contains auto attendant, voice mail, call queue, and many others. However, these, features are often really expensive in the traditional systems or does not exist either.

Better handling because of detailed reports:

With the settings of the VoIP telephone system the information about the inbound and outbound calls can be stored on a server of it. That makes it possible to get more detailed information about the cost of the calls and the traffic.

Better overview of current system status and calls:

Traditional systems often need expensive additional devices in order to follow the ongoing processes in the phone system. Even, in most cases, information referring to status can not be queried. With VoIP systems it can also be determined which users could see the information about the phone system in a browser.

Allow the immediate connection of user phones anywhere in the office:

Users can connect their phones easily to the nearest Ethernet port and they can keep their phone numbers!

Allow roaming for users!:

Calls can be diverted to anywhere in the world due to the features of SIP protocol.

If you have any questions or comments please do not hesitate to contact us at info@ozekiphone.com

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