Call Center Client with CRM functionality
The following table presents what core benefits Ozeki Call Centre Client has. Our Example Project offers you all of these functionalities free of charge, but due to the free source code, you can easily complement this feature list by developing your own ideas.
Call Centre Client Key Features |
|
Maximum number of customer records | Unlimited |
For making a call, customer records can be imported | ✔ |
Records all of the customer interactions (phone calling, SMS and e-mail messaging) | ✔ |
Shows client information on the agent's PC automatically | ✔ |
CRM data can be available from a remote computer | ✔ |
Complete integration with other Ozeki Agent Dialler, Broadcast By Phone and IVR Studio | ✔ |
Download Installer | Download Source Code |
More information
- Key Features of Ozeki Call Centre Client with CRM Functionality
- Call Centre Client with CRM Functionality
- Call Centre Client with CRM functionality
- For developer - Ozeki Call Centre Client with CRM Functionality