Wave Player

In this example you will see, how to create an application, which is able to play wave files into active calls with the aid of OPSSDK.

This is an example project for Ozeki Phone System. It comes with a fully functional installer that will install the ready to use application to your Windows PC. You may also download and modify the source code and distribute the modified version freely. The project uses the Ozeki VoIP .Net API.

ozeki wave player
Figure 1 - Ozeki Wave Player

Download

Wave Player
  1. ozeki-phone-system-call-recorder.zip
  2. ozeki-phone-system-call-recorder-source.zip

With this application, you could record your own voice, and play it in active calls on the Ozeki Phone System PBX.

To do this, you only need to configure the settings, and wait for a call. After a call gets into the InCall state, then you need to select it from the list, and choose the file, you previously recorded, also select the party, whom to play the wave file, and click on the Play button.

Core business benefits

  • Supports voice recording
    By using Ozeki Wave Player, it is easy to record your own voice.

  • Show active calls You can see the active calls in real time.

  • Plays wav files into calls for both parties It is easy to play a wave file into an active call, if you need to whisper somebody something, or to play a campaign speech or just a music.

Quick Start Tips

After you have installed Ozeki Wave Player, it is easy to connect the software to your PC or notebook. You should install another Ozeki product on your computer as well, such as autodialer or agent dialer software, in order to create some great direct marketing campaigns. The usage of Ozeki Wave Player is simple and easy.

Ozeki Wave Player can be used effectively for...

Ozeki Wave Player is ideal for whisper something to somebody. It can be used to play marketing or campaign recordings into a call. This way, you can track the efficiency of the call centre and you can improve it as well.

Call monitoring and feedback objectives:
  • Record your microphone into wave file
  • Play wave file into active calls

Key features

It is easy to download and setup in less than 10 minutes ✔
You can create custom campaign or marketing wave files ✔
Play wave files into calls ✔
Fully integration with Ozeki Call Center and Call Recorder ✔

What is needed?

Download Ozeki Call Centre Manager example program absolutely free

More information