Call Centre Manager


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Ozeki Call Centre Manager ensures stable and powerful call centre system by offering options for measuring and managing the call center work. In addition, it can be freely modified according to your specific needs. Installation takes less than 10 minutes and usage is pretty simple.

For a better understanding, please watch our video tutorials:

How do I install Ozeki Phone System

In order to use Ozeki Call Centre Manager, you need an Ozeki Phone System installed on your PC. Installation is really quick and easy, just follow this step-by-step video guide.

After you have installed our software PBX successfully, you need to connect some outsides lines and extensions.

How do I install and configure a new API Extension in Ozeki Phone System

For using Ozeki Call Centre Manager, you need to install an API Extension that can be used to accept a client connecting through the Ozeki Phone System API. By using the API, you can easily improve your call centre. Watch the following video guide that presents how to install the API extension quickly.

How do I install and configure Ozeki Call Centre Manager

The following video tutorial demonstrates how to install any of the Ozeki Example Projects in less than 5 minutes. The video uses the example of Ozeki Broadcast By Phone, however the steps are exactly the same in case of all Example Projects. Take a look at the video and install Ozeki Call Centre Manager now.

How to monitor the call centre activites and join or listen to a conversation

This video presents more ongoing call initiated to more different direction. Watch the guide and study how to start call monitoring and how you can join or listen to the phone conversations.



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