Get the most out of your call center and make it more effective with Ozeki Phone System
Find out how to increase the efficiency of your call center with the Windows-based Ozeki Phone System. This video provides some useful tips on how to improve your whole customer service system by using the professional call management features of the PBX. By studying the video, you can get to know how to boost your communication system by using such call management options as call queuing, ring groups, call recording, voicemail service, SMS messaging and many additional VoIP functionalities.
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After watching the video you may be interested in the following topics...
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Call management features:
How to setup call queue
How to setup a ring group
How to setup a conference room
How to setup call recording
How to setup call routing
How to setup an IVR (Interactive Voice Response) menu system
How to setup voicemail service -
SMS and e-mail messaging:
How to setup SMS messaging
How to setup e-mail messaging -
Connecting telephones:
How to connect VoIP phones, analog phones and softphones to Ozeki Phone System
How to connect your smartphone or tablet to Ozeki Phone System
How to add a Webphone to your website -
Security
How to set up the system security by using the IP Blacklist and the Security incidents options