How to setup SMS Service in Ozeki XE
using Sierra Wireless Xtend GSM modem

The Sierra Wireless Xtend GSM modem can be used for setting up stable and seamless connection between the GSM network and the VoIP network. Once the SIM card is placed into the GSM modem, you are ready to send SMS from Ozeki Phone System to the GSM network.

We are going to use the following components:

  • SIM card: it provides the telephone number. SIM cards are tied to a particular service provider and can only be used with a service plan from that provider. You can buy a SIM card at any shop of the service provider. You can find these shops at any shopping mall. Just ask the shop assistant for a "SIM only" subscription.
  • Sierra Wireless Xtend modem: it is a programmable modem that accepts the SIM card. You can connect it to the PC with a data cable for sending/receiving SMS messages. You can order Sierra Wireless Xtend modem directly from Ozeki with delivery time of 2-3 weeks.
  • Ozeki Phone System: it is the most advanced VoIP PBX for Windows operating system. It allows you to send SMS toward the GSM network with the help of Sierra Wireless Xtend modem. Download Ozeki Phone System

For sending SMS from Ozeki Phone System VoIP PBX over the GSM network, you will have to:

Step 1: Assemble Sierra modem

Step 2: Install Sierra Wireless driver

Step 3: Configure Ozeki Phone System

Step 4: Setting up Dial plans

Step 5: Send a test message

sierra wireless xtend modem system architecture

Step 1: Assemble Sierra Wireless Xtend modem

In order to connect the Sierra Wireless Xtend modem to a PC, you can use an USB cable and you can install a standard modem driver to allow communication between the computer and the GSM modem. Please follow the steps below to install and configure the Sierra Wireless Xtend modem with Ozeki Phone System.

In Figure 1 you can see the Sierra Wireless Xtend modem with its accessories. The two left cables are the DC Power Adapters, the next is the USB cable that ensures connection to the computer, the next device is the Sierra Wireless Xtend modem and finally the SIM card is in the right side of the picture.

sierra wireless xtend modem with accessories
Figure 1 - Sierra Wireless Xtend modem with its accessories

Connecting the DC Adapter and a SIM card to the modem

The Figure 2 shows the slot where the SIM card has to be plugged.

sierra wireless xtend modem sim card slot (card out)
Figure 2 - Sierra Wireless Xtend modem SIM card slot (card out)

After you have inserted the SIM card into the slot you need to push it while a click is not listened (Figure 3).

sierra wireless xtend modem sim card slot (card in)
Figure 3 - Sierra Wireless Xtend modem SIM card slot (card in)

The Figure 4 shows the cables that you need to connect to each other. These cables can be seen in the left side of Figure 1.

sierra wireless xtend modem dc connecting
Figure 4 - Sierra Wireless Xtend modem DC connecting 1

After you have put the cables to each other, you need to connect the other side of the cable to the Sierra Wireless Xtend modem (Figure 5).

sierra wireless xtend modem dc connecting
Figure 5 - Sierra Wireless Xtend modem DC connecting 2

If you have connected the modem to the plug, connect it to the computer with an USB cable. The Figure 6 shows the slots to which you need to connect the cable.

sierra wireless xtend mosem usb cable connecting
Figure 6 - Sierra Wireless Xtend modem USB cable connecting

After connecting the cable to the Sierra Wireless Xtend modem, you need to connect the same cable to the USB port of the computer (Figure 7).

sierra wireless xtend modem pc connecting
Figure 7 - Sierra Wireless Xtend modem PC connecting

Step 2: Install Sierra Wireless driver

The next step is to download and install the proper driver of the Sierra Wireless Xtend modem. You can download it from the following link: Sierra Wireless Xtend modem driver.

If you have downloaded it, you need to open it and follow the instruction. If the installer offers you a newer version of the driver, accept and install it. During the installation you need to select items to be installed. First you need to select it, then agree the terms and click on the Install button (Figure 8).

agree the terms and conditions
Figure 8 - Agree the terms and conditions

At the end of the installation, restart your computer. Keep in mind that without restarting your computer, Ozeki Phone System will not be able to detect your GSM modem.

Step 3: Configure Ozeki Phone System

After the device driver is installed correctly, open a web browser, such as Google Chrome and login to the graphical user interface of Ozeki Phone System (Figure 9).

ozeki phone system login page
Figure 9 - Ozeki Phone System login page

Then click on the Install button in the Outside lines section (Figure 10).

add new outside line
Figure 10 - Add new outside line

On the following page, find the SMS Modem and Install it (Figure 11). This option allows you to use a mobile phone or wireless modem connected to the PC with a phone-to-PC data cable to send and receive SMS messages. The mobile phone or modem contains a SIM card, which you can buy from any GSM service provider.

install sms modem
Figure 11 - Install SMS Modem

On the next page you need to select the COM3 port and click on the Autodetect button (Figure 12). Now you need to wait until the connection is successful.

modem config form
Figure 12 - Modem configuration form

If the autodetection process was successful, click on the OK button, and your Ozeki Phone System is ready to send or receive SMS messages.

Step 4: Setting up Dial plans

Step 5: Send a test message

You should test the success of the connection by sending a test message.
To do this, we have to enter the menu of our GSM Modem in Ozeki Phone System.

entering the gsm modem menu
Figure 13 - Entering the GSM Modem menu

messages block
Figure 14 - Messages block

You can get information about our test message in the GSM Modem Log:

gsm modem log
Figure 16 - GSM Modem Log

Conclusion
Ozeki Phone System effectively supports GSM modem connectivity to be able to connect the GSM network with the VoIP network. For this purpose, Sierra Wireless Xtend modem is ideal because it ensures a seamless connection between the GSM and the VoIP network. If you have followed this guide step-by-step, you are able to setup Sierra Wireless Xtend modem, install its drivers, and connect it to Ozeki Phone System, then test it with a text message easily and fast.

If you have any questions or need assistance, please contact us at  info@ozekiphone.com

Dig deeper!
People who read this also read...