Outside lines and extensions in Ozeki Phone System
Here, you can find all the outside lines and extensions you can use. By clicking on their pictures, you will find more details on their installation and settings. From all the outside lines and extensions, you can connect one to another in any way you see fit by providing a proper dial plan.
You can find more information about the connections' setup at the setup of different types of connections chapter.
With this, you can make and receive calls to and from landline, mobil, or even analogue networks through a VoIP provider on the Internet. Such a VoIP service provider connection can be used to connect to an Internet telephony service provider (ITSP) that offers digital telecommunications services based on VoIP.
If you have an ISDN modem and an ISDN card, we highly recommend you to use this extension, because with this, you can communicate by making and receiving calls. Install a CAPI compatible ISDN device to connect Ozeki Phone System to ISDN BRI/E1/T1/J1 services. ISDN phone lines give you excellent call quality, fast call setup and up to 30 simultaneous calls per line.
In order for you to be able to connect a Public Switched Telephone Network (PSTN) to a VoIP network, like Ozeki Phone System, some kind of a PSTN device, for instance ATA, is necessary. If you wish to make such a connection, you should add this outside line in Ozeki Phone System. This way, you will be able to use youranalog network with Ozeki Phone System.
Web & Mobile
Add your SMTP server settings to get notifications via email about missed calls, password reminders and about other useful informations. When the settings are added, you can test it for safety sake before saving. If all settings are correct you will get the notifications to your given email address.
Using this extension, you can create an IVR. The IVR can be used to control incoming calls. You can do so with the help of our own XML language, OzML (Ozeki XML), which uses predefined command. When the IVR extension receives a call, the given OzML will be executed which operates on the actual call. During this call, the caller can navigate through the various menus you previously designed with OzML.
This extension can be used to accept a client connecting through the Ozeki Phone System API. Using the API, you can build call assistants, call center clients, IVRs or any custom Voice or Messaging application. If you wish to make and receive calls with the APIs of Ozeki Phone System, using this extension is necessary.
The dialer extension can be used to setup automated call campaigns by using pre-recorded resources (text-to-speech, sound files) or by routing the created calls to live agents. The dialer extension can also be configured to use OzML which lets you capture user input to create a more advanced and interactive call campaign.
SQL SMS is for sending and receiving bulk SMS. Insert the messages into the outbox table to send, and check the contents of the inbox table to receive SMSs. When you send SMS messages this way, Ozeki Phone System will update the outbox table to store the delivery state, and the delivery time, after the messages were sent.
If you have any questions or need assistance, please contact us at firstname.lastname@example.org
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- How to setup SMS messaging with the Ozeki Phone System
- Discover the ultimate call managing options of Ozeki PBX
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