Call Centre Manager


Frequently Asked Questions

Below you can find a collection about the most frequently asked questions. This questions and answers are related to wide range of topics, such as installation, appropriate usage, performance, etc.

If you have any other questions or need assistance, please contact us at info@ozekiphone.com


How much it costs to get Call Centre Manager?

It costs nothing. You can download its installer and source code absolutely free. Ozeki Call Centre Manager (and the other example programs as well) can be used and modified freely under certain conditions.

For using Ozeki example programs, you need an Ozeki Phone System XE. In order to unlimited usage you should buy an Ozeki Phone System IP PBX license. The license you have bought determines the number of simultaneous emails/calls/messages concerning to these sample programs as well.

Can I monitor the call centre work from a remote location?

Yes, you can connect to Ozeki Phone System from a remote location. For this purpose, you need to open the number 7778 port on your firewall, where the your Ozeki Phone System has been running as well. After that, any agents you have connected to your Agent Dialler or Broadcast By Phone applications can be monitored and managed using Call Centre Manager.



Download Installer    Download Source Code




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